This plan has been activated. Residential customers will have the option to. In 2019, more than 12,000 customers received $2.6 million in bill payment assistance. Customer assistance includes flexible options to extend time to pay and waiving late fees with payment arrangements. To apply, text CCC to 69516, call (504) 493-7004, visit one of ENO’s two New Orleans walk-in customer care centers or visit the website here. They will provide enough power for 61,000 homes and are expected to save all customers nearly $200 million over the next 20 years. Customer assistance includes flexible options to extend time to pay and waiving late fees with payment arrangements. That means we will continue critical operations, including refueling and maintenance outages. Look north. The bill credits last for four months and not only come at no cost to other ratepayers, serve to offset future costs that … Employees stepped up to help their neighbors in need by donating $153,000 to United Way COVID-19 relief efforts. We'll continue working with local and federal officials to make sure we power our communities in a safe and secure manner. With so many customers telecommuting and people depending on grocery stores, hospitals and other vital services, it is more important than ever for Entergy to keep the power and gas flowing to the people who are depending on us to provide reliable, affordable energy. Organizations selected to participate in the relief fund will be proactively notified and invited to apply when the grant applications become available. Screenings are not intended to constitute medical care. Please be aware of phishing campaigns or callers that may be trying to trick you: Entergy Texas, Inc. is continuing to monitor and plan for any potential impacts from Hurricane Delta. Switch out incandescent light bulbs for LED bulbs. We have prepared for a dual event, and as a result of the damage from Hurricane Laura have used that preparation to guide the work of our field crews: If I see an Entergy employee working near my home or business, is it safe to approach them? And for the first time, commercial customers will be offered deferred payment arrangements as an option to manage bills. As the economic impact of the coronavirus spreads, it will disproportionately hit low-wage workers who often live paycheck to paycheck. When it’s hot outside, set the thermostat to 78 and turn on some fans. Entergy Arkansas, a subsidiary of New Orleans-based Entergy Corp., provides electricity to nearly 715,000 customers in 63 counties in the state. We encourage our customers to make payments on their account. Another way we help power life for low-income customers is by advocating for LIHEAP funding and proactively helping eligible customers get the help they need. Many customers are telecommuting to do their part to avoid spreading the virus. However, nonprofits that meet Entergy's charitable giving eligibility criteria can apply for an open grant. We have instituted a number of intentional measures at our Customer Care Centers in connection with efforts to ensure customers and employees remain safe. Although we aren’t able to tell you how long the customer assistance desks will remain closed, we’ll reopen as soon as we believe it is safe to do so. If customers need to make a payment, they can visit us online to make a payment at no charge, pay by phone at 1-800-584-1241 ($2.95 fee) or by mail to: New Orleans: Our Customer Care Centers in New Orleans remain open for those who require in-person services. This year, we have additional activity due to our response to the COVID-19 pandemic. Tusk to Tail: It was at first ‘erotic’ until the ‘natural order’ was restored, COVID’s second curve: Protecting our mental health, Technology snag delays Business Journal publication, Feds indict former execs with Tyson Foods, George’s Inc. and other companies in price-fixing suit, Personal income declines from July to August fueled by drops in unemployment benefits, UCA announces $3 million gift from Alice L. Walton Foundation at Windgate Center groundbreaking, Crystal Bridges planning 800-space parking deck, outdoor play space, Walmart tests electronic tech services similar to Best Buy’s Geek Squad. Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. We recognize the need for our employees to have some certainty in our next steps and enough lead time to be able to make plans for their households and work lives through the summer. Customers are eligible to take up to six months to … With the increased match, an additional 2,000 elderly and disabled customers will receive assistance. Run only full loads of laundry or dishes. Where can I find out more about this virus? Congress provided $900 million in supplemental LIHEAP funding through the Coronavirus Aid, Relief, and Economic Security Act. We have suspended all nonessential domestic and international business travel by commercial airline and other forms of mass transit. To limit the level of exposure to COVID-19 for both Entergy employees and customers, the gas business will limit the number of instances in which employees will enter a customer’s home or business. Some of the factors involved in this decision included the potential risk of spikes in COVID-19 as states and communities begin to reopen, limited access to child care and support services for those taking care of others and guidance from the federal government, which encourages working remotely when possible. Tusk to Tail: The best hope for a Hog win in the SEC? Funds will not be granted directly to individuals. Educating employees of the proper good hygiene precautions to prevent the spread of respiratory illnesses. Our workforce continues practicing social distancing and performing frequent hand washing. LIHEAP is funded through the federal government and works with the community action agencies to help customers pay for and keep electric service in their homes. The program is literally a lifesaver, especially for Entergy’s customers – 25% of whom live in poverty. The City Council Cares (CCC) Program provides bill payment assistance of up to $400 for customers who became unemployed on or after March 16, … You can also sign up for daily e-mail news delivered every morning to your inbox. For the time being, gas employees may inquire as to if a customer has COVID-19, has come in close contact with someone who has COVID-19, or may otherwise be at risk for spreading COVID-19. Half of the plant’s capacity (40.5 megawatts) will be dedicated to select customers, and the remainder will go to the grid for all customer consumption. How does this impact weather-related outages? It's critically important to keep our operations up and running, serving our customers and communities while we all live through this crisis. Customers who participate in the program can save between 18% and 28% on their electricity usage while paying “a more appropriate portion” of maintenance for the grid all Arkansans use, the release shows. I’m concerned about my energy usage increasing. Christie said he is experienced mild symptoms but because of his history of asthma he went to the hospital as an "important precautionary measure.”. In addition, masks or face coverings that cover the nose and mouth are required to enter both walk-in centers. NEW ORLEANS – Mayor Cantrell is encouraging eligible residents and businesses impacted by COVID-19 to take advantage of important utility bill assistance programs. Talk Business & Politics is a news website that covers business, politics and culture in Arkansas. All team members, including employees, contractors and vendors will be screened as they enter these critical sites. At the same time, we are increasing our efforts at plant sites to maintain a healthy population, including more frequent disinfecting of work surfaces, internal social distancing where possible and screening workers. For frequently asked questions about this program visit the website here. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen. The City Council Cares (CCC) Program provides bill payment assistance of up to $400 for customers who became unemployed on or after March 16, 2020, the effective date of the City of New Orleans “Stay Home” Order.
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