3429 Views • Mar 23, 2020 • Knowledge This information is obtained from your local utility. Suggest an update. JUST ENERGY and the JUST ENERGY design are trademarks of Just Energy Group Inc. used under license. What are some types of energy plans offered by retailers? Contact your local utility to determine any disconnection penalties that may apply. There are a couple of reasons why your bill may have been an estimate: Please feel free to email us your reading or send a photo of your meter read (preferably timestamped) to customer.care@justenergy.co.nz and we will update your bill to an actual read. The meter reader may not have had access your property, We might have received an actual read for your electricity but not for gas, so we have estimated your gas usage (or vice versa), If you have a smart meter, it may not have been communicating on the scheduled billing date. Do I have any options to avoid time-of-use pricing? Texas – PUCT License #10052, Maryland – MD Supplier License #IR-639 #IR-737. Only customers in Texas, Georgia, California, and Alberta receive their bill directly from Just Energy. Our program ensures that your payment will always arrive on time even when you’re away. Typically, the company will look at the amount you spent last year and then add a percentage to it, to cover the cost of inflation and divide the amount over 12 months. With Just Energy, you pay your bill in a way that is most convenient to you! It’s the fastest and safest way to pay your bill. You can add Gas to your Account online or by calling us on 0508 587 836 doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Just Energy. The Low User option is only available for your primary residence and not, for example, for a holiday home. . Just Energy will not, nor does it have the ability to, disconnect your electricity service. Talk to one of our friendly energy experts today to get the right plan for you. Yes, like most major companies, Just Energy does use a collection agency when necessary. I forgot my account balance. How can I find my current account balance or see my current bill? doxo is used by these customers to manage and pay their Just Energy bills all in one place. If you live in Alberta, most questions regarding your bill can be answered simply by logging in to your Just Energy online account. You will receive your bill and can render payment directly with Just Energy. We also provide natural gas to more than 145,000 customers in the Reno-Sparks area. As always, all electricity customers remain entitled to/bound by the Global Adjustment. We offer budget-billing to our Alberta customers. How can I contact Just Energy about my bill? By combining your Electricity and Gas accounts you will receive one easy to read bill and an extra discount each month. Whether Just Energy provides your natural gas supply or not, you will still be responsible to the utility for taxes, delivery, transportation, mid-stream cost recovery and other costs billed by your utility. At JUST Energy we also have Natural Gas and LPG available for our customers. If you use less than 8,000 units a year (about 660kwh/month) at your primary residence, the Low User option may be best for you. How do I sign up for it? If your energy bill comes from your local utility company, contact them for more information regarding late payments. Typically, energy retailers offer price protected plans (allowing you to secure your commodity supply rate for a set period of time) and variable-rate plans (where the commodity supply rate would change with the changes in market prices for a set period of time). Whereas pages 2/3/4 shows GST charges on separate line items on subtotal of gas and electricity charges. © 2020 Just Energy – 5251 Westheimer Rd. Are there additional fees that my utility may be charging me? payment delivery to thousands of billers. If you have any other questions regarding the commodity supply portion of your bill, please contact Just Energy using any of the following methods: Phone: 1-866-587-8674. doxo users have indicated this company does business in these areas. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Please feel free to email a photo of your actual reading to customer.care@justenergy.co.nz and we will update your bill to reflect both your electricity and gas charges. Contact your utility to determine payment options. Please feel free to email us your reading or send a photo of your meter read (preferably timestamped) to customer.care@justenergy.co.nz and we will update your bill to an actual read. Will I be charged a penalty for disconnection? Just Energy, Commerce Energy and Tara Energy are alternative natural gas, electricity and green energy suppliers that have been no affiliation with your public utility, with … To set up your credit card to automatically pay your bill each month, please print and complete the form here. To pay more than one bill, repeat these steps for each account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable Just Energy does not bill separately from your utility bill in most states and territories, it is simply listed as your supplier. Consult your bill for payment options or check out our Payments page for more information. Learn more about the benefits and why you would be interested in one plan over the other. Just Energy customers can also pay with a credit or debit card through our automated system by calling 1-866-253-6480. Please contact your local utility regarding inquiries relevant to your current account balance. These may include charges relating to transmission, delivery, uplift, congestion, and service charges. What options does Just Energy have for Payment Assistance in Texas? How do I make a change to my Direct Debit? If you choose to enroll in additional contracts, such an ecobee payment plan, you may see these charges on your bill as well. Customers that follow Just Energy most often also follow: Common questions, curated and answered by doxo, about paying Just Energy bills. What’s the difference between a Low User Plan and a Standard User Plan? Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko. doxo users have associated this company with these services. If you would like to change the amount or frequency of your fixed Direct Debit, please call us on 0508 587 836. How much will I be charged If I end my contract early? Select Split this payment if you need to use 2 different payment methods or pay on 2 different dates. Contact your local utility to determine any disconnection penalties that may apply. Please make sure you call us on 0508 587 836 to cancel your existing Direct Debit. Yes. Box 2210, Buffalo, NY 14240-2210. What is "budget billing"? This information appears on your monthly energy bills. Or a similar payment plan? doxo is not an affiliate of Just Energy. Pay your bill the way you prefer as a Just Energy customer. No endorsement has been given nor is implied. Just Energy will not, nor does it have the ability to, disconnect your electricity service. Suite 1000, Houston, TX 77056 Industry groups comprise multiple related services. This lets our customers avoid hold time when paying by phone with one of our Energy … Contact your utility to determine what methods can be used to pay your bill. You will need to scan and email it to customer.care@justenergy.co.nz or post it to, Just Energy PO Box 10044, Dominion Road, Auckland 1446. For all other customers, Just Energy does not bill separately from your utility, we are simply listed as your supplier. Contact your utility to determine what methods can be used to pay your bill. Is Just Energy charging me for my supply only? Options for reaching Just Energy customer service. about doxo Please call our customer service number at 1-866-587-8674 to see if account consolidation requirements are met and we will process this request. Just Energy’s COVID-19 (Coronavirus) Update •. How do I set up a Direct Debit with my credit card? Also Known as: If you manage multiple accounts, choose the bill you want to pay. Learn about payment options and better understand what’s included on your bill.
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