specialist and we witnessed an hour long display by mum and her calf. before anything was open, until we were allowed to collect the bikes and start boarding the boat. Tips, just record a video for more satisfaction. Look forward to seeing you again when you are back in Perth Kind Regards Phil Richards- Director of Sales and Marketing. ( We did not do this) Your bank would have released the funds and amount held would have disappeared on your bank statement after a set number of days, meaning you wouldn't see a refund as no money was taken off your card. This is the version of our website addressed to speakers of English in the United States. The minibus picked us all up around our accommodations in Perth, Fantastic Service - emailed reception staff several times due to itinerary changes and not only were they extremely, We visited Rottnest on 13th January and were asked to pay $50 for bike hire. Look forward to seeing you again when you are back in Perth Kind Regards Phil Richards- Director of Sales and Marketing. We're glad to hear you enjoyed your Whale Watching experience with … We would appreciate the opportunity to speak to you regarding your experience, to receive further information and clarification. We understand that these factors can have a significant impact on our customer's enjoyment, so work hard to ensure that everyone using our service feels comfortable.Thank you for your thoughts on the costing; there is a Government Landing fee included in each ticket sold, which equates to almost 20% of the fare. Unfortunately I chose the wrong bike, the one without the back brake and gears, when it was replaced with a comparatively new bike my experience was enhanced a hundred fold. Disembarkation was chaos and everyone needed to collect their bikes from the same place at the same time. Thank you for taking the time to complete the review, as we are sorry you did not enjoy your experience with us. It did all this far too early meaning we arrived almost an hour too early and had to waste time hanging around in the drizzle. Used the bus to travel all around the island at ease. Staff are good and you always feel safe in their hands. A week later no sign of the refund, I got back to the UK at the end of Jan and still no refund. When we returned the bikes we were informed it would be automatically returned but it wasn’t. Cycled a little way before ditching the bike and finding out about the hop on/hop off bus service instead. Fantastic Service - emailed reception staff several times due to itinerary changes and not only were they extremely efficient they wished me a happy day every time even though I was being very needy. Dear Spanner73, I saw the photos of the Blue whales from your cruise... fantastic that you got to see them. Whale-Watching Cruise and Hillarys Boat Harbour Day Trip from Perth will start at 12:30 PM. Great trip over and back. On arrival, you’ll be all set to explore the car-free island, take in the views from Wadjemup Lighthouse and cycle between the many beaches and bays. Hi Sue W,Thank you for your feedback.We're glad to know you found our service efficient and that our crew made you feel safe. Choosing the Best Ferry to Journey to Rottnest Island The small, coastal island of Rottnest is situated due east of Perth and is one of the last few remaining protected islands in the world. Your Gateway to Perth's Island Playground... Rottnest, Western Australia's most beautiful island is just 19km off the coast of Perth, and a lightning fast ocean crossing away in air conditioned comfort on one of our high speed ferries. The Avocado Bus - Bus and Driver Service! 5 minutes into riding bike along smoo, We booked the bike hire and had a brilliant day exploring beautiful Rottnest. I quickly realised my bike was far too heavy (I cycle a lot and was convinced the tyres were flat so got them checked out, no - just a crap heavy bike!) Very spectacular and mesmerizing. We're sorry to hear that the outdoor seating filled up before you arrived causing you disappointment, but are glad that you had a better time on the way home.We hope that you enjoyed your day at Rottnest Island, and look forward to seeing you again soon.Thanks,The Team at Rottnest Fast Ferries, This is the version of our website addressed to speakers of English in the United States. Collect your bike, hop on the ferry at Hillarys Boat Harbour and savor sensational views of the Perth skyline as you cruise across the Indian Ocean. The ferry left late but we did move at speed to Rottnest. Hi ABonney82,Thank you for your comments.We're glad to hear that you enjoyed your time at Rottnest and appreciated what the island has to offer. Don’t take it from us – here’s what people have to say about this operator. more. There’s more to Rottnest Island than sandy beaches and beautiful bays! Its such and amazing experience for us since this is our first time for this kind of tour. Great service and a great trip to rotto and back. Since its such a nice weather, we did not entered the AQWA. We're sorry you didn't manage to capture any great photos, but at least you'll have the memories!We look forward to seeing you again next time you're in Perth.Thanks,The Team at Rottnest Fast Ferries. more, Dolphin & Whale Watching, Boat Tours, Fishing Charters & Tours, Private Tours, City Tours, Hop-On Hop-Off Tours, Sightseeing Tours, Bus Tours, Day Trips, Things to do near Rottnest Fast Ferries - Day Tours. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RottnestFastFerries1, Front Office Manager at Rottnest Fast Ferries - Day Tours, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Ways to Experience Rottnest Fast Ferries - Day Tours, Dolphin & Whale Watching, Boat Tours, Fishing Charters & Tours, Private Tours, City Tours, Hop-On Hop-Off Tours, Sightseeing Tours, Bus Tours, Day Trips. We hope to see you travelling with us again soon.Thanks,The Team at Rottnest Fast Ferries. Rottnest Fast Ferries - Day Tours: Whale Watching - See 372 traveler reviews, 166 candid photos, and great deals for Hillarys, Australia, at Tripadvisor. Spectacular and mesmerizing whale watching. Thank you for your comments and endorsement of our Whale Watching Cruise. Board your high-speed ferry from Hillarys Boat Harbour and soak up the scenery on an exhilarating 40-minute cruise across the Indian Ocean. Waited and waited and in the end decided I must have missed it. Hi Colleen13291,Thank you for your feedback.It's great to hear you enjoyed your day trip to Rottnest Island. Very efficient and friendly hotel pic, Paid for ferry & bike hire day before. When it’s time to leave, simply pedal back to the jetty to catch your return ferry. I have used Fast Ferries on numerous occasions and they have always been. We saw a lot of whales and the most important we had Marine Biologist Sam from AQWA onboard, she was very informative and lovely! Which attractions will I visit with Whale-Watching Cruise and Hillarys Boat Harbour Day Trip from Perth? So we were stuck inside. Organised bike sizes for grandchildren & myself. more, Whale-Watching Cruise and Hillarys Boat Harbour Day Trip from Perth provided by Rottnest Fast Ferries - Day Tours, Absolutely shocking service - Do not ever use them, Very enjoyable way to see the whole island. The minibus picked us all up around our accommodations in Perth, Fantastic Service - emailed reception staff several times due to itinerary changes and not only were they extremely, We visited Rottnest on 13th January and were asked to pay $50 for bike hire. The sandy beaches and wildlife reserves of Rottnest Island lie just off the coast of Perth. The were also extremely helpful managing the return of the bikes after our 8 year old had a scary accident hitting a moving bus ( his fault). Rottnest Fast Ferries - Day Tours: Whale Watching - See 372 traveler reviews, 166 candid photos, and great deals for Hillarys, Australia, at Tripadvisor. Regards Phil Richards- Director of Sales and Marketing, Hotels near Rottnest Fast Ferries - Day Tours. They pick up us at CBD area and we arrived around 930 am. Still early for the 1230pm tour. I emailed and was told there must be a mistake and my credit card company must be delaying it. I bought this package thinking it would be easier. The Avocado Bus - Bus and Driver Service! Dear Spanner73, I saw the photos of the Blue whales from your cruise... fantastic that you got to see them. I received the Rottnest Fast Ferries 2 hr Whale watching cruise from Hillary's WA as a fathers day present. RottnestFastFerries1, Front Office Manager at Rottnest Fast Ferries - Day Tours, responded to this review. A week later no sign of the refund, I got back to the UK at the end of Jan and still no refund. excellent. Review tags are currently only available for English language reviews. Departing Hillarys Boat Harbour daily, Rottnest Fast Ferries offers a variety of self-guided and all inclusive packages to help you create a memorable island experience. What time does Whale-Watching Cruise and Hillarys Boat Harbour Day Trip from Perth start? First day of the whale watching season and we extremely excited to find a mother and female calf, only about a month old according the very informative and entertaining biologist onboard. The staff are very competent, ably led by Captain Geezer and their friendly and caring nature was gratefully received by those who stomachs weren't quite up to the task . I just went on the weekend to Rotto just for the day leaving from Hillarys, rest of my family went for a couple of nights. I hope you have the opportunity to come back this season to see the majestic whales on there annual migration. Whale-Watching Cruise and Hillarys Boat Harbour Day Trip from Perth. We visited Rottnest on 13th January and were asked to pay $50 for bike hire. excellent. I hope this clarifies the situation If you would have any other quires please contact me at phil@rottnestfastferries.com.au with a contact number to call you on. If the bike was not returned we would then have the ability to charge your card for the $50. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Usually we stay on Rottnest for a week, but when we took visitors over for a day trip we had a great time. Did not manage to capture a decent picture, but the experience count. Hello Linda S, Thanks for taking the time to review our whale watching cruise. !無賴公司，不要預定。 Terrible pickup and no reponse by call during the 20minunites after pic, The bikes were ready for us on arrival which was great. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hi Iain S,Thank you for your comments, and for sharing your photos with us!It really is fantastic seeing such huge but gentle creatures in their natural habitat. Don’t take it from us – here’s what people have to say about this operator.
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