viator reviews

What iabout this drawal of money. Worst booking experience ever. As a business owner, I'm severly disappointed by the disjointed functionality during the recent merger of TripAdvisor and Viator.First and foremost, we have no control over the commission Viator will charge us. We’re glad that you enjoyed your experience as part of the Viator team. "It's a decent company, but some things are really hard to chew, especially if you have options. My trip to the Phillipines would not have been as great if I didn't find a tour to explore the mountains up to Baguio. Viator was first mentioned on PissedConsumer on Aug 01, 2012 and since then this brand received 775 reviews. Of course, we asked around to see if anyone had seen the guide and everytime we got the same response from everyone we asked which was, "oh yeah the Amigo Tour guide is usually late". We used Viator on a 2016 trip to Cusco, Macchu Picchu since we trusted TripAdvisor-- what a mistake! We were absolutely ripped off.Have just seen Viator's response what a laugh that they take complaints seriously. There, had fun working with people, and I was laughing and chatting during lunch, and I would meet new people in the kitchen, where serendipitous chit chats would happen, you know. Viator does not do anything but collect money and advertise. We are saddened to hear that your expectations were not met. When traveling internationally, it is solely your responsibility to research what documentation is necessary to cross into other countries. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. www.viator.com Visit this website www.viator.com. She then told me they could only email me a number for the boat company so that I could then call them and confirm that I had an actual reservation! Let’s admit it. They will take your money. Recent recommendations regarding this business are as follows: "Do not use Viator", "0", "Stay away". It is not my job to prescribe solutions to problems but rather to help facilitate conversations where problems can be solved as a team. * One or more of these files was not uploaded due to an invalid file type. Never will use them again. She offered NOTHING after clearly she screwed up! Viator is a ticket seller ONLY and they take 20%, (OR MORE) of each ticket sale. Culture of looking at how many commits you have done in a day/month, how much time you take to deliver a feature at the back of your shoulder. But the problem I had was the people I worked with day-to-day in the office. Traveler pickup is offered Greedy *** company!! Your trust is our top concern, so companies can't alter or remove reviews. BR-772031008) for 2 days tickets for Madrid City Tour Hop-on Hop-off, for travel date April 22, 2020. They ignore all requests for details of their complaints policy or how to escalate complaints. Viator does not really have its own people but just contracts with local providers. No – wait until the last minute. I only rated 1 star because there was no option to give a zero. Call ins are through the roof. They kept workers who have attendance issues and who were not the top performers, which is a slap in the face. == But you cannot review that company, you can only review it in the Viator website. Tripadvisor Experiences( Viator) got a new CEO from Vacation Rentals and he brought his team with his. I did not pay much attention to the guide since I can barely understand him, and instead focused on the beauty and majesty of Macchu Picchu. They do so based on our prices. Best, I didn't make it to the airport until 2 hours later and I was so rushed and stressed and I almost missed my flight. Well, doesn’t this sound like Viator! We had booked a trip on a catamaran in Cabo. Lack of Freedom: So next day we were supposed to leave for Aguas Calientes on the way to Machu Picchu; we were picked up late by a small minivan with other passengers, and it appeared we will not be able to make it in time for the train departure to Aguas Calientes. Always, the favourites will get a chance to work on the greenfield projects and to move around new projects and the tech stack. We were at the lobby 15 minutes before departure; we waited and were never picked up! We contacted Viator directly via email after several failed attempts with the tour agency to get a refund, but Viator sided with the agency instead of with us. When you email them asking a question/concern they will pass you off from person to person and ignore your questions/concerns and are extremely unprofessional. I bought a snorkeling tour from them from AguaClara Diving in Tulum, Mexico. They will not follow up with the supplier and state it is the supplier's responsibility and nothing to do with them. See this link to go to the same example: https:/…d905-2970AH33 == Back to the TA listing. You can also contact us at 866-648-5873. Worst booking experience ever- STAY AWAY!!! I attempted to book a tour of Muir Woods for 4 people appx 1.5 days before the tour. Or does that sound too much like, right? For our trip back to Cusco, my husband and I were praying that we would get picked up by someone (since our past experience had been just horrendous) since the train from Aguas Calientes was arriving late at night and we still had two hours drive back to Cusco. Favourism over Skill: Under the section "Important Information > Additional Information," Viator clearly state what they will do for guests in the event of poor weather. Workers with no write ups and top quality performance, were let go. I feel the best way to move forward is to have an open conversation about how we fix what is broken and in what order we need to address the problems we face. They hold your money until you make at least 50 dollars, which since we barely book anything with them, stays in their system forever until they finally send it to you. What education or qualification do they have besides working at the company 6+ years? It seems to be crapshoot. You will lose your money!! Got there early at 5.50am and they were due to pick us up at 6.05am.. NO ONE SHOWED UP....NO PHONE CALLED... RUNG THEM AND NO ONE ANSWERED!!!!! This company is dishonest and a bunch of crooks!

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